1. Introduction
2. Core Organisational Consultancy Skills
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Consultancy Models (2:38)
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The Consulting Cycle (6:31)
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Elements of Organisational Culture and Language (7:18)
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Leadership Styles (4:55)
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Key Factors in Achievment-Focused Cultures (3:11)
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Balancing Challenge and Support (1:45)
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Impact of Culture on Wellbeing (1:25)
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Management Models (8:10)
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Influencing Skills (9:55)
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Presentation Skills (9:49)
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Giving Feedback (11:22)
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Saying No (12:42)
3. Coaching Skills in an Organisational Context
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Introduction to Non-Directive Coaching in an Organisational Context (3:34)
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Why a Coaching Approach is Important for Therapists in Organisational Work (1:13)
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Six Principles of Non-Directive Coaching (5:37)
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The Being and Doing Model of Coaching (3:26)
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Comparing Different Kinds of Helping Conversations (1:17)
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Core Practical Skills of Coaching (4:49)
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Coaching Demonstration and Assignment (19:55)
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The Kipper Model (3:28)
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Powerful Questions (4:25)
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Goal Setting in Coaching (19:51)
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Your Consultancy Personality (1:00)
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Next Steps and Thinking About Your Offer (2:20)
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Ending and Follow-up Learning (1:08)
4. Assessment - You will have been reflecting on your learning throughout this programme. As you reach the end of the taught part of the programme, we would invite you to be clear on certain key concepts involved in the Coaching approach to Consulting. Please answer the questions below.
5. Coaching Assignment
6. Prerecorded Interviews with Leaders.
